Protective Supervision Denied?

Take the Next Step in Your IHSS Appeal Process

Seek Professional Legal Representation for Your IHSS Case

Trust an Experienced Disability Lawyer for IHSS Appeal

About James

The IHSS Law Office of James Diskint, PC is dedicated to helping families throughout California secure protective supervision and other in-home supportive services (IHSS). We believe that each person deserves the dignity of being able to live safely at home.

If your loved one needs protective supervision or other supportive services, you likely already have your hands full. Although the IHSS appeal process can seem like an uphill battle, James Diskint is an IHSS lawyer who can help you navigate every step of the way.

As a disability attorney and advocate, James Diskint has helped many families get the services they deserve.

James

IHSS Appeal Steps

In-Home Supportive Services is a California benefits program designed to help people of all ages live safely at home and avoid institutionalization. Through the IHSS program, counties pay recipients to hire a personal caregiver, including a family member, to assist with activities of daily living. To be eligible, you must:

  1. Reside in California
  2. Qualify for Medi-Cal,
  3. Either be at least 65 years of age, disabled, or blind.

The IHSS program is administered by county welfare departments under the authority of the California Department of Social Services (CDSS).

0001

Don’t Wait—You Have 90 Days to Appeal

You generally have 90 days from the date of the NOA to request a hearing.

If the county reduced or stopped your IHSS hours, file your appeal before the change takes effect to get “aid paid pending.” This lets you keep your current hours during the appeal. You won’t have to repay those hours even if you lose. Example: If services change April 15, appeal before that date.

0002

Request an IHSS Hearing

The State Hearings Division handles IHSS appeals and ensures disputes are resolved fairly, independently, and on time, following state and federal law.

📨 Mail: Send your NOA or a written request to:
CDSS State Hearings Division
P.O. Box 944243, Sacramento, CA 94244-2430

📞 Call: 1-800-952-5253 (TTY: 1-800-952-8349)

🌐 Online: cdss.ca.gov/hearing-requests

Include your full name, contact info, county, aid program(s), reason for hearing, language needs, and your rep’s info if you have one.

0003

Start Building Your Case

Gather clear proof of IHSS using reliable sources like medical records, doctor’s letters, caregiver statements, and therapist notes. Photos, videos, and witness statements can also help.

If you’re applying for protective supervision, it's especially important to be thorough. Be sure to review our full guide on How to Secure IHSS Protective Supervision for step-by-step help and tips on what documentation is most effective.
0004

Consider a Conditional Withdrawal

The county may offer a conditional withdrawal, pausing your appeal while they reassess your case using the same effective date. If you still disagree with the outcome, you can reopen your appeal.

It is generally a good idea to accept a conditional withdrawal because it essentially gives you another bite at the apple to get the services you deserve. Review the conditional withdrawal offer to ensure that the appeal will reopen if you’re not satisfied with the new reassessment results and it provides the same effective date as the appeal.
0005

Prepare for Your IHSS Hearing

An administrative law judge runs the hearing and decides your case. County reps may attend. You can choose to have your hearing by phone, video, or in person.

To prepare for your IHSS hearing, submit supporting documents, review the county’s Statement of Position, plan your testimony, and consider getting legal help.

After the hearing, the judge will issue a decision within 90 days. If you win, you’ll get retroactive hours and keep them until your next reassessment. If you lose, you can request a rehearing within 30 days, file a court writ within 1 year, or ask the county for a reassessment with stronger documentation.

How We Can Assist

We begin by reviewing your IHSS appeal to identify strengths and note any areas that need correction. Our team helps gather and organize the required documentation, ensuring all records are in place to support your case. Whether you’re starting your case or filing an IHSS appeal online, our legal team guides you through each step. If you’re unsure how to appeal IHSS hours or need support during the process, we represent you at the hearing and present your claim for the hours and services you are seeking.

How IHSS Appeals Work

IHSS appeals start when the county issues a Notice of Action (NOA), which either approves or denies the applicant’s eligibility for protective supervision or other supportive services. If you disagree with the county’s denial of protective supervision or the amount of authorized service hours, you have the right to appeal. Here are the steps to follow for filing an IHSS Appeal.

Understand the appeal process: Your case will be reviewed in a hearing by an administrative law judge, unless the county offers a conditional withdrawal to reassess your application.

Act within the deadline: You must file your appeal within 90 days from the date listed on your Notice of Action (NOA).

Choose how to attend your hearing: You can request your hearing to be held:

  • In person
  • Over the phone
  • By video
  • At your home, care facility, or another location, if travel is difficult due to disability or other serious circumstances

     

Language support is available: If you’re more comfortable in a language other than English, you have the right to a free interpreter during your hearing.

Keep your service hours during the appeal: If you’re already receiving IHSS services and your hours are being reduced or stopped, you should request a hearing before the change takes effect. This is called Aid Paid Pending, which means you can continue receiving your current hours while waiting for the judge’s decision.

Why Families Choose Us

For your IHSS appeal, we focus on one goal: helping you win the support you’re entitled to. We bring deep knowledge of IHSS law, compassion for your situation, and a relentless drive to get results.

  • Clear guidance through every step of the appeal.
  • Personalized support and strategy.
  • Years of IHSS-focused legal experience.
  • Less expensive than many advocacy groups
  • A strong record of successful outcomes.
  • We handle the legal stress, so you can focus on your family.

Latest News

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How to Complete the IHSS Timesheet Online and Track Hours Accurately

July 16, 2025/

In-Home Supportive Services—IHSS—is a California benefits program designed to help people of all ages live safely at home. IHSS pays recipients to hire a personal caretaker, including a family member, to assist with activities of daily living. To be eligible, you must be 1) a California resident, 2) qualify for Medi-Cal, and 3) either...

What Is IHSS Protective Supervision and Who Qualifies?

July 7, 2025/

In-Home Supportive Services—IHSS—is a California benefits program designed to help people of all ages live safely at home. IHSS pays recipients to hire a personal caretaker, including a family member, to assist with activities of daily living. To be eligible, you must be 1) a California resident, 2) qualify for Medi-Cal, and 3) either...

What is IHSS?

May 17, 2025/

In-Home Supportive Services—IHSS—is a California benefits program designed to help people of all ages live safely at home. IHSS pays recipients to hire a personal caretaker, including a family member, to assist with activities of daily living. To be eligible, you must be 1) a California resident, 2) qualify for Medi-Cal, and 3) either...

Our #1 Tip For Your IHSS Appeal

May 17, 2025/

The success of your IHSS appeal for protective supervision largely depends on one critical factor: whether you have persuasive documentation from objective sources. After reviewing countless administrative decisions, my main takeaway is that administrative law judges (ALJs) rely heavily on the objective documentation in the record when granting or denying IHSS appeals for...

How To Appeal If You Are Denied IHSS: A Complete Step-By-Step Guide

May 17, 2025/

Denials of In-Home Supportive Services (IHSS) can be discouraging, especially when you or a loved one truly needs help at home to live safely and independently. Whether your request for IHSS was denied entirely or your previous authorized hours were reduced, you have the right to appeal the county’s decision. The good news...

Frequency Asked Question

Winning an IHSS appeal depends on presenting strong, clear evidence that supports your need for protective supervision or additional service hours. To improve your chances:

  • Submit detailed documentation demonstrating your loved one’s need for services
  • Gather witness statements from caregivers and professionals.
  • Prepare clear examples of safety risks or supervision needs.
  • Stay organized and meet all deadlines for submitting paperwork.

If the process feels overwhelming or you’re unsure what documentation to provide, having a legal professional guide you can significantly strengthen your case. We’re here to help you every step of the way.

Once your appeal is filed, the hearing typically occurs within 30 to 90 days, depending on the State’s scheduling and case volume. After the hearing, the administrative law judge will issue a written decision, usually within 30 days of the hearing date.

Delays can happen, so it’s important to stay in contact with the appeals office and ensure your contact information is up to date.

While official statistics vary year to year, a significant number of IHSS appeals are successful, especially when applicants present strong evidence or have professional support.

Cases with clear documentation of the recipient’s need for supervision or care often have a higher success rate. Working with a legal advocate who understands IHSS regulations can greatly increase your chances of winning.

You may have strong grounds for an IHSS appeal if, for example:

  • You were denied protective supervision despite evidence of you engaged in dangerous behaviors as a result of a mental impairment.
  • The county reduced your service hours without properly evaluating your daily care needs.
  • Your condition has worsened, but the county failed to account for it.
  • The social worker made errors in assessing your case or overlooked important information.

If you’re unsure whether your case qualifies, reach out to us—we’ll review your situation and let you know how to proceed.

If you lose an IHSS appeal, the judge’s decision will stand, and any reduced hours or service terminations will go into effect. However, you may:

  • Request a rehearing within 30 days of the decision 
  • File a writ of administrative mandamus in superior court, within 1 year of the decision, if legal errors were made.

This process can be complex, so if you’ve received a denial, contacting a legal professional is highly recommended to explore your options for continuing your fight.

Appeals are often denied due to:

  • Lack of supporting documentation 
  • Failure to clearly show the need for constant supervision or assistance.
  • Missed deadlines or procedural errors.
  • Misinterpretation of eligibility rules by county staff.

To avoid these pitfalls, it’s best to prepare thoroughly or work with an IHSS appeals expert who knows how to build a strong, convincing case. We’re here to help you avoid common mistakes and fight for the care you deserve.